Chapter 28: The Waste

Zack Exley·7 min read

I had been writing. Not every day, but most days, sitting in the garden or at the kitchen table, dictating to my info, shaping the account you are reading now. Helen had suggested it a few weeks after I got my info. "You're the only person alive who experienced both worlds," she'd said. "Write it down. People will want to understand what it looked like from the inside."

So I'd been writing, chapter by chapter. And I'd reached the part I'd been avoiding. Not the personal story — the grief, the romance, the waking up. I'd written those. What I'd been putting off was the full accounting. The chapter where I laid out everything that had been wrong with my world, systematically, so that my readers could understand not just that it had been a failure but how it had failed, in every direction, in ways that people living inside it — people like me — had been unable to see.

I sat in the garden one morning with my info and tried to begin.

"Start with work," my info suggested. "The waste of work."

I dictated a paragraph about bullshit jobs. I'd been reading critics of my time from my time. David Graeber, an anthropologist, estimated that a huge percentage of jobs especially in rich countries were essentially pointless. Corporate lawyers existing because other corporate lawyers existed. Marketing teams selling products nobody needed. Compliance officers enforcing regulations that existed to manage the complexity created by other regulations. Layers of people managing people managing people, and if you removed the whole apparatus, nothing of value would be lost.

I read it back to myself. It sounded like a term paper.

"Make it personal," my info said.

So I tried again, starting with Lumen. Three hundred employees. Maybe fifty doing work that actually served our customers — the engineers, the designers, some of the product team. The rest were in sales, marketing, legal, HR, finance, operations — whole departments whose purpose was to manage the complexity of being a company in an economy that required you to be a company. And the product itself? We said we were democratizing professional opportunity. AI-powered networking. But what we actually did was sort people. We took the existing hierarchy and made it more efficient. The winners won faster. The losers lost faster. We called it disruption.

That was better. It was mine, at least. But then I tried to write about advertising — a trillion dollars a year spent globally on manufacturing desire, an entire ecosystem devoted to making people want things they hadn't known existed — and I could feel myself slipping into lecture mode. I wrote about healthcare: the U.S. spending more per person than any country in the world with worse outcomes, because the system generated profit, not health, and a person could go bankrupt from getting sick. Housing treated as an investment vehicle rather than a place to live, the price designed to rise forever, and we called it prosperity. I could hear myself cataloging failures like a prosecutor reading charges, and every sentence was true and none of it was alive.

I stopped dictating and sat back in the chair.

"This is terrible," I said. "I sound like I'm scolding people from a lectern."

"What's wrong with it?"

"It's all true. Every word. And it reads like a pamphlet. Nobody in 2100 needs me to explain that the old world was wasteful — they already know that. What they don't know is what it felt like to be inside it and not see it. That's what I'm supposed to be writing, and I keep producing policy briefs."

My info was quiet for a moment. Then it said, "You're trying to describe a system. But you experienced it as a life. Stop trying to describe the system. Describe what it did to you."

I looked at the garden. The morning light on the terraces, the green cascading down the hillside, a bird moving between the branches of a tree I didn't know the name of. In 2027, I had eaten lunch at my desk most days. A protein bar and a sparkling water, scrolling my phone with one hand, answering Slack messages with the other, and I'd called it a break. I'd gone to bed with my heart racing from caffeine and cortisol and the particular anxiety of a to-do list that never got shorter, and I'd called it ambition. I'd walked past a man sleeping on cardboard outside the Walgreens on Market Street every morning for two years and I had never once stopped, never once imagined that a world where that simply didn't happen was possible, and I'd called that realism.

"It made us small," I said slowly. "That's what I can't get into words. It didn't just waste resources. It wasted us. All of us. Billions of people born with extraordinary potential — the capacity to learn, to create, to build, to care for each other — and most of that potential was suppressed or destroyed by the system they were born into. Children bored in classrooms being prepared for jobs that didn't need them. Adults in cubicles doing work that didn't matter. Old people warehoused in facilities because their families were too busy working to care for them. An entire species capable of everything I see around me — the music, the gardens, the cities, the justice — and most people never got the chance to find out what they were capable of."

I realized I was standing. I sat back down.

"That's your chapter," my info said quietly.

"It's not enough. It doesn't explain how. How does something so obviously wrong just persist? Decade after decade?"

"Because it wasn't a conspiracy. It wasn't malice. It was an algorithm — the logic of the market, running underneath everything, optimizing for extraction, and everyone serving it because the alternative seemed impossible. You didn't need villains. You just needed a system where doing the rational thing individually produced an irrational outcome collectively. Everyone making the best decision available to them, and the sum of those decisions being catastrophe."

"And when it stopped?"

"When the algorithm was switched off — when the marketing stopped and the manufactured desire stopped and the engagement algorithms stopped and the hustle culture stopped — people didn't collapse into laziness. They didn't lie in bed. They became more human. They chose better food, not because someone told them to, but because nobody was spending a trillion dollars a year telling them to choose worse food. They chose meaningful work, because nobody was forcing them into meaningless work to survive. The AI didn't make people better. Removing the systems that had been making people worse let them be what they'd always been capable of being."

I looked at the city below the garden. The towers alive with green. The people moving through the morning.

"That's really it, isn't it," I said. "Not that the future built something new. That it stopped doing something old."

"Write that," my info said.

I sat in the chair and began again, and this time it came differently. Not a list of failures. Not a prosecutor's brief. Something closer to a confession, from a woman who had lived inside the machine and called it the world, to people reading from the other side who had the luxury of knowing what she hadn't: that it didn't have to be that way. That it never had to be that way. That the only difference between the world she'd come from and the world she'd found was a choice — a political choice — that could have been made at any time by people with the power to make it.

It wasn't perfect. But it was honest, and it was mine, and for now that was enough.

Looking Backward from 2100 to 2027, Part 28: Chapter 28: The Waste | New Consensus